Neda Dermatology Lab

May 2024

I had been going to Northeast Dermatology in Portsmouth for years. At last year's appointment the dermatologist asked if I would rather go to the office in York instead of Portsmouth. I thought that was great considering I live in Kennebunk. Today was my appointment at 10AM. I did a driveway earlier this week. I arrived today to find the door locked. I called the Portsmouth office and voiced my displeasure with not being told the office was closed. She said they left me a voicemail in December (I never received it). She said the woman I had my appointment with was no longer there. I said I wasn't happy about driving there for 1/2 hr. and since I was close to Portsmouth, did they have anything available in Portsmouth for today. She said yes, at 10:40. I said that would be great. She said I'm gonna put you on hold so I can set it up with scheduling. I sat in my car hoping to get a response. After 20 minutes on hold, I hung up and called back thinking I was in the black hole. So I called back. She had an attitude and said there was nothing available today but she could get me in next week. I told her I was not interested and honestly I did use a naughty word. If there's one thing I cannot tolerate is people wasting my time. They could have sent me an email or try contacting me again. So I wasted 1 hour and 20 minutes. Never again!

Oct 2023

developed a splinter hemorrhage on my left thumb nail. It started as a tiny perfusion in the center of the nail went to a Portsmouth to get it looked at, the inexperienced physicians assistant looked at it and told me that it looks like I had a splinter, and that it fell out. The sad thing is a doctor. Reviewed her crappy work and approved it. I complain to my insurance company and these people a few times no apology. No follow up. Just thanks for the money. Stay away from here. If you do go make sure you see a doctor not a flunky.

Jan 2023

Now that I switched to Seacoast Dermatology, I can see the world of difference. The PA in the Portsmouth office that I met with was not interested in my medical history or how it related to my symptoms. I was told stitches were going to stay in for 2 weeks but since she is only there 1 day a week, it would be 3. Went in earlier to get them removed and the medical assistant was unprofessional.