Reviews for Guitar Center
Write a reviewHours
Monday: 11AM - 9PM
Tuesday: 11AM - 9PM
Wednesday: 11AM - 9PM
Thursday: 11AM - 9PM
Friday: 11AM - 9PM
Saturday: 10AM - 9PM
Sunday: 11AM - 7PM
Tips
accepts credit cards wheelchair accessible
Ratings
Google: 4.3/5 Facebook: 3.3/5Guitar Center
1600 Woodbury Ave, Portsmouth
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Guitar Center offers a friendly and dedicated shopping experience, particularly at this location, where customer service stands out. Many reviews highlight the exceptional assistance provided by staff members like Avery and Kevin, who go above and beyond to ensure customer satisfaction. Avery, in particular, is praised for her honesty, especially when handling returns and ensuring that customers are happy with their purchases. Clients appreciate the welcoming atmosphere created by the staff, making them feel valued and well taken care of. While the customer service is generally commendable, some customers have voiced concerns regarding pricing inconsistencies. Issues have arisen where the listed prices on tags do not match the sale prices, leading to confusion and frustration. Despite these pricing discrepancies, customers still express a willingness to return due to the positive interactions and support from the staff. Some customers have noted the professionalism of management, like Cory, who is responsive and accessible, further enhancing the customer experience. Overall, Guitar Center is recognized for its great service and knowledgeable employees who are eager to assist. Many shoppers feel that the personal touch of the staff, combined with their willingness to work with customers, sets this location apart from others. The commitment to customer satisfaction leaves a positive impression on those who visit, ensuring that they are likely to return for future purchases.