About Franklin Block Opticians Ltd
Franklin Block Opticians Ltd. is a highly regarded eyewear provider known for its exceptional customer service and expertise. Based on the reviews, the business has consistently delivered a wonderful experience for its customers. The staff, particularly Sandi and Colleen, are described as extremely helpful, kind, and great communicators. They work diligently to assist customers in choosing the right frames and ensuring the perfect fit for their glasses. The team's willingness to troubleshoot and find the best solution for each customer's needs is highly praised. Customers have expressed their satisfaction with the quality of the products, the reasonable pricing, and the overall positive experience they have had at Franklin Block Opticians Ltd. The business has been able to provide reliable and efficient service, even during the challenges of the pandemic, earning the trust and loyalty of its customers.
I needed a new pair of glasses quickly when mine broke. Robin at Franklin Block Opticians went above and beyond anything I could have asked for. She is very professional and knowledgeable and the customer service can’t be beat. Since I have worn glasses for more years than I can remember, I’ve been to many opticians but none with the expertise of Robin. This will be my go to place from now on for any eyewear. I can’t recommend her and Franklin Block Opticians enough. Should you be in need of glasses or contacts, you cannot go wrong with getting them from here.
Super nice and very helpful!
I have a strong prescription so need a petite frame with smaller lens size and a modified oval shape. It is difficult to find this style frame. After visiting several Optical stores with no success, I called and spoke with Sandy today. Sandy knew just what I was talking about and related she had some frames that might meet my needs. They had planned on closing early as the day I called we were in the middle of a major snowstorm. Sandy offered to stay open till I arrived!!! When I got there, Sandy was pleasant and knowledgeable. She sized my old frames and identified similar frames for me. I had a new Vera Wang frames that met the petite frame size and style within 15 minutes!!! The office space is comfortable with many style choices for frames. Sandy's knowledge and customer service was superb!! I will most definitely be a return customer!!!