Great customer service…I went in to buy hot tub filters but knew nothing about them. The two sales reps at the front counter spent some time explaining how hot tubs work and how to fill and get one going. After filling my tub, I had an error message, called to see if they would walk me through troubleshooting. Joe dedicated a lot of time to explaining different ways to get the jets going. A couple weren’t working so we set up a maintenance appointment. He then called me back as he thought of something else which got all the jet working properly. Really happy with the customer service I received and will be going to back for sure.
July 2022
I wanted to take a moment to thank the staff for everything! We have a 45,000 pool and they help with everything from opening, closing, and all services in between. Great local shop I highly recommend using them without reservation.
June 2022
My wife and I bought a new tub A Nordic Alantic Pool And Spa Was very knowledgeable about the products Financing was easy they delivered and removed the old one I was Very pleased with the whole process but what sold me was the Family operated Business I certainly Felt like I was being taken care of we my wife and I were both addressed and questions answered pleasant experience all around they certainly have our business for as long as we own Hot Tubs Again Thank You to the whole Staff at Alantic Pool And Spa
Great customer service…I went in to buy hot tub filters but knew nothing about them. The two sales reps at the front counter spent some time explaining how hot tubs work and how to fill and get one going. After filling my tub, I had an error message, called to see if they would walk me through troubleshooting. Joe dedicated a lot of time to explaining different ways to get the jets going. A couple weren’t working so we set up a maintenance appointment. He then called me back as he thought of something else which got all the jet working properly. Really happy with the customer service I received and will be going to back for sure.
I wanted to take a moment to thank the staff for everything! We have a 45,000 pool and they help with everything from opening, closing, and all services in between. Great local shop I highly recommend using them without reservation.
My wife and I bought a new tub A Nordic Alantic Pool And Spa Was very knowledgeable about the products Financing was easy they delivered and removed the old one I was Very pleased with the whole process but what sold me was the Family operated Business I certainly Felt like I was being taken care of we my wife and I were both addressed and questions answered pleasant experience all around they certainly have our business for as long as we own Hot Tubs Again Thank You to the whole Staff at Alantic Pool And Spa