State Line Veterinary Hospital: Huston R E DVM

Nov 2023

I do t even think this place js actually still open anymore. Thank goodness because it was a pet owners nightmare in there. Years ago they suggested I take my dog into the woods and shoot it in the head instead of having it put down humanely. Seriously. If it's closed, GOID if not, too bad. There are so so many other better normal Vets in the area, go to anyone of those but not here imo

Jul 2023

This animal hospital was the most judgmental place I have ever had to deal with. No compassion. The women who answers the phone is also extremely rude and unhelpful. I have never had a colder interaction when inquiring about care for my animal.

Aug 2022

I called State Line Veterinary hospital as they come up as a Friends of Animals provider in hope to get an idea if they still honor the voucher as the program requests. I'm fostering a dog off the NYC ACC kill list and he wasn't eating in the shelter so we couldn't wait to pull him and he still needs neuter. Well, the woman that answer was the most confusing and rude person I have experienced in some time. She told me "sometimes they accept the vouchers, sometimes they don't" but they can't guarantee and they can't schedule. She also told me there is no waiting list and she refuses to talk to the doctor because he's busy. I understand having a bad day or being overwhelmed, but there is no need to be rude and unhelpful. As she says "you can call back, but my answer won't change." I highly recommend avoiding this place as this isn't customer service and this person doesn't care about the animals.