Wow!! is all I can say. I wasted my time trying to get a hold of this company that states on their web site that they travel to certain places. I explained that I was trying to line this up for my daughter that just bought her home and has never opened a pool on her own. This guy was so dis-interested. Then told me that he didn't go to the cities or towns that are listed on his web site, but goes to all of the surrounding towns. I asked him point blank "do you just not want this job?" he even danced around that!!
June 2016
Okay -- we will give him the benefit of the doubt with regard to why he was missing -- death in the family; we were "new," and hadn't been added to his email notifications cancellation/advisory list. Don emailed me the day after I wrote this review to see if we still need a pool maintenance service. Hello??? I told him in our earliest conversations that weekly maintenance (VERY expensive through him -- VERY!) is probably what we need and would depend on him for the most. Yes, we wanted the pool serviced twice a week, but we do not want him to return -- he is not dependable. Although I told him we did not want him to ever return to our property, there was... read full review
September 2015
Horrible. Unprofessional, unreliable & extremely childish & immature. Don Loring of Pool Works scheduled our in ground pool closing for 8:00 A.M. They had me lower the water level, etc. for them. They never showed & I waited all day. They never even returned a call after I left 4 detailed messages with their answering service. Avoid them.
Wow!! is all I can say. I wasted my time trying to get a hold of this company that states on their web site that they travel to certain places. I explained that I was trying to line this up for my daughter that just bought her home and has never opened a pool on her own. This guy was so dis-interested. Then told me that he didn't go to the cities or towns that are listed on his web site, but goes to all of the surrounding towns. I asked him point blank "do you just not want this job?" he even danced around that!!
Okay -- we will give him the benefit of the doubt with regard to why he was missing -- death in the family; we were "new," and hadn't been added to his email notifications cancellation/advisory list. Don emailed me the day after I wrote this review to see if we still need a pool maintenance service. Hello??? I told him in our earliest conversations that weekly maintenance (VERY expensive through him -- VERY!) is probably what we need and would depend on him for the most. Yes, we wanted the pool serviced twice a week, but we do not want him to return -- he is not dependable. Although I told him we did not want him to ever return to our property, there was... read full review
Horrible. Unprofessional, unreliable & extremely childish & immature. Don Loring of Pool Works scheduled our in ground pool closing for 8:00 A.M. They had me lower the water level, etc. for them. They never showed & I waited all day. They never even returned a call after I left 4 detailed messages with their answering service. Avoid them.