The staff has always been polite when I purchased items there. That location is clean and well organized. Some of the product such as tile is not that good for the price but no different than any chain store. You do get a lot less broken tile in a box unlike a Home Depot or a Lowe's. The product isn't treated like sack of potatoes like Home Depot or Lowe's by the staff or customers. When a place is clean and organized people tend to treat a place better. You go into a dark dirty warehouse supplier people are more likely to treat the place like a city dump.
The place is well lighted and can see the product. You are able to see... read full review
July 2024
You wont find this kind of great service and friendly staff in many places these days. Floor and decor has the right customer service formula. Not to mention by far the biggest tile and flooring selection there is. lets hope they keep it up.
July 2024
I can in with a list my husband gave me and two small children under 4 and Dave the pro manager was extremely helpful and patient with myself and the kids. After helping me find every item on my list, he came outside to help me load my SUV. After some brainstorming and rearranging of car seats, i was able to leave with all the materials needed thanks to Dave!!
The staff has always been polite when I purchased items there. That location is clean and well organized. Some of the product such as tile is not that good for the price but no different than any chain store.
You do get a lot less broken tile in a box unlike a Home Depot or a Lowe's. The product isn't treated like sack of potatoes like Home Depot or Lowe's by the staff or customers. When a place is clean and organized people tend to treat a place better. You go into a dark dirty warehouse supplier people are more likely to treat the place like a city dump.
The place is well lighted and can see the product. You are able to see... read full review
You wont find this kind of great service and friendly staff in many places these days. Floor and decor has the right customer service formula. Not to mention by far the biggest tile and flooring selection there is.
lets hope they keep it up.
I can in with a list my husband gave me and two small children under 4 and Dave the pro manager was extremely helpful and patient with myself and the kids. After helping me find every item on my list, he came outside to help me load my SUV. After some brainstorming and rearranging of car seats, i was able to leave with all the materials needed thanks to Dave!!