About Floor & Decor
Reviews for Floor & Decor
Write a reviewHours
Monday: 7AM - 8PM
Tuesday: 7AM - 8PM
Wednesday: 7AM - 8PM
Thursday: 7AM - 8PM
Friday: 7AM - 8PM
Saturday: 8AM - 7PM
Sunday: 10AM - 6PM
Floor & Decor is a hard surface flooring store known for its extensive selection and everyday low prices. Customers can find a wide variety of quality in-stock flooring and installation products, including beautiful tile, elegant stone, and gorgeous wood. The store sources products directly from suppliers worldwide, ensuring customers receive exactly what they need at competitive prices. Additionally, Floor & Decor offers free design services and has a dedicated PRO services team for professionals. Many customers have praised the polite staff, noting that the store is clean and well organized. Some mention that while the price for certain tiles might not be the lowest, the quality is comparable to other chain stores, with less broken tile in a box. The bright lighting allows customers to see fine details of the products clearly, unlike darker warehouse suppliers. However, some items may need to be ordered ahead of time, so calling before visiting is recommended to avoid delays. Customers appreciate the friendly service and helpful staff, with one reviewer highlighting how Dave, the pro manager, was patient and very helpful, even assisting with loading items into her SUV after helping her find everything on her list. Overall, Floor & Decor stands out for its large selection, competitive prices, and caring staff, making it a reliable place for any flooring project.
The staff has always been polite when I purchased items there. That location is clean and well organized. Some of the product such as tile is not that good for the price but no different than any chain store.
You do get a lot less broken tile in a box unlike a Home Depot or a Lowe's. The product isn't treated like sack of potatoes like Home Depot or Lowe's by the staff or customers. When a place is clean and organized people tend to treat a place better. You go into a dark dirty warehouse supplier people are more likely to treat the place like a city dump.
The place is well lighted and can see the product. You are able to see fine detail unlike a dungeon like...read full review
You wont find this kind of great service and friendly staff in many places these days. Floor and decor has the right customer service formula. Not to mention by far the biggest tile and flooring selection there is.
lets hope they keep it up.
I can in with a list my husband gave me and two small children under 4 and Dave the pro manager was extremely helpful and patient with myself and the kids. After helping me find every item on my list, he came outside to help me load my SUV. After some brainstorming and rearranging of car seats, i was able to leave with all the materials needed thanks to Dave!!