Had a warranty issue with my new Generac and Ron Cote and the team came out and did an awesome job with the replacement part. Professional and timely. Thank you all again. Now my wife can stop complaining about the red light. Ha Ha
June 2024
I worked in the Medical Imaging business for over 40 years. One thing I found out was sometimes the customer is unhappy due to a misunderstanding or a communication that wasn't received. Such is the case of the installation of our Generac whole house Generator from Cote Electric. We were not happy with their response but the owner came to our house in the evening when he saw a negative review on his site. What we determined was that it was simply a misunderstanding. I respect Ron Cote for stepping up and making this better. You see, when something like this happens you will find out just how a company takes care of their customers. Our Generator was delivered on... read full review
June 2024
The crew that installed my backup generator yesterday was top notch, professional and just a great bunch of guys. I read all the negative reviews, some may be legitimate, but suspect most were just from whiners. I learned a long time ago that people suck until proven otherwise. I was lucky enough to not be employed dealing with the public. Ron answered most of my questions before the install promptly. This was just the initial install, waiting for propane tank before unit can be fired up, but expect them to continue to be professional. Would recommend them to anybody (who's reasonable)
Had a warranty issue with my new Generac and Ron Cote and the team came out and did an awesome job with the replacement part. Professional and timely. Thank you all again. Now my wife can stop complaining about the red light. Ha Ha
I worked in the Medical Imaging business for over 40 years. One thing I found out was sometimes the customer is unhappy due to a misunderstanding or a communication that wasn't received. Such is the case of the installation of our Generac whole house Generator from Cote Electric. We were not happy with their response but the owner came to our house in the evening when he saw a negative review on his site. What we determined was that it was simply a misunderstanding. I respect Ron Cote for stepping up and making this better. You see, when something like this happens you will find out just how a company takes care of their customers. Our Generator was delivered on... read full review
The crew that installed my backup generator yesterday was top notch, professional and just a great bunch of guys. I read all the negative reviews, some may be legitimate, but suspect most were just from whiners. I learned a long time ago that people suck until proven otherwise. I was lucky enough to not be employed dealing with the public. Ron answered most of my questions before the install promptly. This was just the initial install, waiting for propane tank before unit can be fired up, but expect them to continue to be professional. Would recommend them to anybody (who's reasonable)