“After being away from our home for a week we returned to find a cellar full of water. The water heater had leaked out. It was 2:30 on a Friday afternoon. Never did I expect to get a service technician that late on a Friday. I called Fitch’s office and to my surprise they had two qualified technician at my home within one hour. They showed up with a replacement heater and had it completely installed within 90 minutes. Not only was the team knowledgeable and polite they also helped with the cleanup. Unbelievable customer service and very responsive to my needs. Thanks Corey and Tony. Also thanks to the office staff who assisted me. Great Company!!!“
“After being away from our home for a week we returned to find a cellar full of water. The water heater had leaked out. It was 2:30 on a Friday afternoon. Never did I expect to get a service technician that late on a Friday. I called Fitch’s office and to my surprise they had two qualified technician at my home within one hour. They showed up with a replacement heater and had it completely installed within 90 minutes. Not only was the team knowledgeable and polite they also helped with the cleanup. Unbelievable customer service and very responsive to my needs. Thanks Corey and Tony. Also thanks to the office staff who assisted me. Great Company!!!“