“We restarted our propane service with Rymes and that required a site visit. Steve the technician was the one who came for the site visit and he was great. Knowledgeable, kind, and went above and beyond during the service. He washed down our propane tank and got all the dirt off the tank, getting himself dirty in the process. He made sure the propane tank was level and checked all connections for leaks. He made us feel confident in our setup by checking all the safety boxes. You could tell he knew what he was doing and talking about. We will be using Rymes for a long time because of this great service! Thank you Steve.“
“After being away from our home for a week we returned to find a cellar full of water. The water heater had leaked out. It was 2:30 on a Friday afternoon. Never did I expect to get a service technician that late on a Friday. I called Fitch’s office and to my surprise they had two qualified technician at my home within one hour. They showed up with a replacement heater and had it completely installed within 90 minutes. Not only was the team knowledgeable and polite they also helped with the cleanup. Unbelievable customer service and very responsive to my needs. Thanks Corey and Tony. Also thanks to the office staff who assisted me. Great Company!!!“