Cheshire Medical Center - Ophthalmology and the Optical Shop

Every step of the way, my visit to this Opthalmology clinic was a perfect health care experience. I called in the morning with an eye emergency, a tech quickly called me back to triage, and an appointment was set for that afternoon. I was seen on time (no waiting!), and the tech was very efficient and pleasant. Dr. Jaeger arrived the minute the tech finished the initial intake, and I wish all doctors were as gifted as he is at explaining what a patient needs to know in an encouraging, calm, friendly, and respectful way. The receptionist who checked me out was also great at explaining their process, and was delightful to talk to as well. In short, everyone I met here was... read full review

Last year I purchased two Rayban frames and two pairs of gradient lenses which cost over a thousand dollars. This week I called twice, leaving a message in regards to purchasing a couple more frames and a pair of lenses. I am yet to receive a call backI may never go back but a call back with gradosity might change my mind.

I was ready to put forth my debate club skills when I realized both pairs of my new glasses were not what I ordered (someone mixed up which pair should get transition lenses- essentially upgrading my spare pair). Meg saved the day by having the correct lenses made for my primary glasses at no cost and I got to keep the other "upgraded" lenses without charge as well. Meg did what made sense: corrected a mistake without charging me. Thank you, Meg.