About Veteran Chimney & Hearth Works
Veteran Chimney & Hearth Works is a highly recommended service provider for chimney and fireplace needs. Customers appreciate the clear communication between the office and the installers, ensuring no surprises during the service. The company offers reasonable pricing and discounts for veterans. Technicians are knowledgeable and thorough, often uncovering issues during inspections, such as necessary cleanings or unsafe installations. For instance, one customer had significant problems with their wood stove flue, which was promptly addressed by the team, showcasing their professionalism and quick response time. Overall, the company is praised for its reliable service, skilled technicians, and commitment to customer satisfaction.
Service was delivered as explained no disappointments or surprises. Great communication between the customer the office and their installers. Price was more than reasonable. Very pleased with this company and would definitely recommend from my experience with them. I had two chimney caps installed after numerous visits and failed attempts with other companies.
We used this company for an issue with our Lenox gas fireplace, turns on but would shut down shortly after. The technician was knowledgeable and very informative. The working components needed cleaning which apparently can occur due to moisture or dirt and of course time (10 years old). The owner is a Veteran and gave us a discount due to my husband being a veteran. We would definitely use Veterans Chimney again.
I had Veteran Chimney clean out my two flues, one for a fireplace insert and one for a wood stove. Nick did a great job, but took some pictures/videos that showed significant problems with the flue for the wood stove. When it was originally installed by a different company, they were unable to install a liner for some reason, likely leading to the problems that Nick discovered and showed me in the pictures. I asked him to ask his boss (Mike) to please come out asap, as it was deemed unsafe to use the wood stove, even though I know this is their busiest time of the year. To my surprise, they scheduled an appointment for me in less than two weeks, despite the Thanksgiving...read full review