Aquatime Pools & Spas, Inc.

Nov 2023

I can't give high enough praise to Aquatime Pools and Spas, Inc. My gunite pool was damaged by the negligent operation of excavation machinery by a previous contractor who allowed concrete debris to fall into the pool multiple times while excavating the surrounding patio. Steve Pinard came to my property to give me an estimate and immediately noticed the scratches, gouges, and nicks in multiple areas in the gunite surface from the construction debris. (The construction debris had also damaged the interior pool/spa tiles which Aquatime replaced as well). He explained to me the reason such defects need urgent repair so they don't worsen especially during the frigid winter...read full review

Nov 2023

I can't give high enough praise to Aquatime Pools and Spas, Inc. My gunite pool/spa was damaged by the negligent operation of excavation machinery by a previous contractor who allowed concrete debris to fall into the pool/spa multiple times while excavating the surrounding patio. Steve Pinard came to my property to give me an estimate and immediately noticed the scratches, gouges, and nicks in multiple areas in the gunite surface from the construction debris. (The construction debris had also damaged the interior pool/spa tiles which Aquatime replaced as well). He explained to me the reason such defects need urgent repairs so they don't worsen especially during the frigid winter months. Shortly thereafter, I hired his company and he made sure my project was tackled forthwith due to the circumstances. At every step of the project he was available, and despite supply chain shortages and increased costs due to those shortages, he and his company completed the job and the pool/spa look fantastic. They even returned multiple times to brush the surfaces and add chemicals to help remove the calcium bleed from the new plaster. Again, I can't say enough positive things about Steve Pinard, his company, and their employees and I would recommend their services to anyone wholeheartedly.

Dec 2021

It is difficult to find any pool company who doesn't just live to install 40k pools and then you never seen them again or they won't deal with you, after the sale. We have a concrete pool close to 55 years old that needs a lot of work, but Aquatime is the ONLY company (and we've tried about 12 in 20 years) in the MA/NH area that seems to care about quality of workmanship. They open and close for us, never making any mistakes (we've had other companies ruin our filter by not properly storing it and then making us buy a new filter) and do lots of replacements and minor repairs (that other companies have botched). During the chlorine shortage this year they had us covered...read full review