DeFosses Plumbing & Heating

Dec 2022

We are thrilled with every aspect of our new (propane) heaters, but we are particularly grateful for the responsiveness and professionalism of the DeFosses at every stage. The initial site visit was extremely thorough and informative, yet every time I had a follow-up question (or 10!), Ray responded right away and spent as long as necessary walking me through the workings of the mechanism or the logic of the venting or the rationale for the placement to make sure every concern was addressed. The installation itself was performed expertly, with professionalism, and without delay. Afterward, having taken note of when the propane company was coming to install the tanks and activate the heaters, Ray called the next day to make sure all was in order. Moreover, he had been absolutely right about everything.We are delighted with our new heating system and amazed and grateful for the wonderful customer service.Service: Heating system installation

Mar 2022

They came the next day and repaired my propane monitor. Grear job and price was reasonable. Will recommend them. Also been in bussiness for 40 years. Very experienced. Merry Christmas?

Nov 2018

Fast, helpful, quality work.

My water heater control unit decided to give up on life Wednesday morning. I called Ray, he came over and checked it out just a few hours later.

After determining that it was in fact the control unit, Ray took the time to research whether anyone made a compatible unit (the original maker is out of business, and the tank is 10+ years old) and gave me reasonable options.

I ended up going with a Rinnai tankless system, which Ray got installed on Friday, 48 hours after my initial call.