“Met with Karen D (store manager) on my lunchbreak to resolve an issue with my new glasses not fitting well (purchased from a different location). She was great under pressure, as it was busy and understaffed at that moment ( lunch time). She was able to get my new glasses ordered quickly while training a new staff member and not impacting my experience. I highly recommend the Epping location, it has a great manager!“
“Very professional and personal approach to your eye care and treatment. Explained diagnostic details and future treatment in a technical and yet understandable way. Very happy with entire eye investigation. Thank you, thank you!“
“Met with Karen D (store manager) on my lunchbreak to resolve an issue with my new glasses not fitting well (purchased from a different location). She was great under pressure, as it was busy and understaffed at that moment ( lunch time). She was able to get my new glasses ordered quickly while training a new staff member and not impacting my experience. I highly recommend the Epping location, it has a great manager!“