Like many contractors...they try to bite off more jobs in less time. No deposit required, so I gave them a chance. My job was a relatively small job (4hours), but Tony did a great job with what appeared lots of knowledge and attention to detail. All 3 of the crew addressed my concerns and listened well. However, getting the correct/ necessary materials on site seemed a much greater challenge for the company. When guys came (twice...but 1st guy came didn't do work) no one knew what and where the work was to be done. They expected all materials to be here... I had to run to hardware store and get more materials. Jessica, in the office, was a great help listening to... read full review
February 2024
Update as of 1/26/24. They have refunded my deposit in full after 7 weeks of continued follow up. I have improved the rating from one star to two.Do yourself a favor before paying them any money and review their Better Business Bureau status of F- Revoked and reviews. It's too late for me but hopefully this will help others. I paid 50% deposit of $843 on 12/10/23. I called several days later for an update and was told the cost would be more than double the cost to complete the job as quoted. Or they would keep the cost the same and do much less work. He was less than pleasant and tried to blame me for taking advantage of them! Said they would refund my money... read full review
January 2024
We had a great experience with Southers and plan to use them for several more roofing projects. We hired them to re-flash a roof leak near our chimney for us and when they were here the guys also fixed a leaking hose they saw on my property/ just to be helpful! Professional, reliable, affordable and kind folks!
Like many contractors...they try to bite off more jobs in less time. No deposit required, so I gave them a chance. My job was a relatively small job (4hours), but Tony did a great job with what appeared lots of knowledge and attention to detail. All 3 of the crew addressed my concerns and listened well. However, getting the correct/ necessary materials on site seemed a much greater challenge for the company. When guys came (twice...but 1st guy came didn't do work) no one knew what and where the work was to be done. They expected all materials to be here... I had to run to hardware store and get more materials. Jessica, in the office, was a great help listening to... read full review
Update as of 1/26/24. They have refunded my deposit in full after 7 weeks of continued follow up. I have improved the rating from one star to two.Do yourself a favor before paying them any money and review their Better Business Bureau status of F- Revoked and reviews. It's too late for me but hopefully this will help others. I paid 50% deposit of $843 on 12/10/23. I called several days later for an update and was told the cost would be more than double the cost to complete the job as quoted. Or they would keep the cost the same and do much less work. He was less than pleasant and tried to blame me for taking advantage of them! Said they would refund my money... read full review
We had a great experience with Southers and plan to use them for several more roofing projects. We hired them to re-flash a roof leak near our chimney for us and when they were here the guys also fixed a leaking hose they saw on my property/ just to be helpful! Professional, reliable, affordable and kind folks!