Pleasant Street Family Medicine

Oct 2022

I have been a patient of Dr. Clancy for decades (20+ years). She retired leaving the practice a year ago, her replacement was awful. She wrote a complete assessment of me BUT never touched me, didn't even come out from behind the computer. I was ushered to the second new MD that joined the practice this summer, he was disappointing also. I have since left PSFM and will never return. The nurse, "Tanya" is condescending, dismissive and rude...and that's if you even get a call back from this office.

Mar 2022

I started coming here because my PCP transferred here about 3 years ago. I have always had good experiences with the staff and Sarah Lanagan is always wonderful. She is caring, she listens and works cooperatively with me coordinating my care. Can't ask for better.

Dec 2021

So, the office staff and nurses have always been nice and professional, but I've switched practices recently and will never go back because of Dr. Shugol. She spent most of our visit together trying to convince me that the problem I was experiencing didn't exist. I also told her I had been experiencing depression, and her response was that I "should be happy" because of all the good things happening in my life. Yeah, I agree - which is why I came to see you. My new doctors listen when I speak, don't interrupt, and are sympathetic to mental health considerations.