“I got a completely new heating system and couldn’t be more impressed with the quality of the parts, the craftsmanship, and the attention to detail. They finished the job fast and left the job site immaculate when they were done.After several years of annual maintenance the unit is still in amazing shape. Technicians arrive on time and provide quick reliable service. The owners are empathetic and very responsive. Any concerns my wife or I have had have always been addressed quickly. Thanks guys!Service: Heating system maintenance“
“A masterclass in quality workmanship and cleanliness. Four members of the Rowell's team were at my home first thing in the morning to line my sewer line and 100% delivered. Got us back up and running in no time. From the initial call through to the finished product Rowell's exceeded my expectations. Thank you to Mike, Jonathan, Josh and Raymond.I would recommend Rowell's anytime! Mike Banks“
“Mike and the team at 603 were wonderful to work with. Our home was struck by lightning and they helped us install our new water heater. They were very responsive and communicated in a variety of ways. There were a few hiccups out of 603's control and they went above and beyond to make sure our water heater was installed with the highest of quality! We were appreciative of the extra communication they provided with our insurance company. They sent documents and helped clarify questions that were needed for the appraisal. We will definitely use them again and recommend them to all! ⭐️⭐️⭐️⭐️⭐️Service: Water heater installation“
“We had a great experience with Russ. He helped us get our heating system on board which can be a stressful situation. He did a great job and provided very timely response and service. This was our first time having Russ service our system and we highly recommend.“
“Lakes region is always fantastic to deal with.From the answering service to office staff and field techs, they are all amazing.All tasks including scheduled maintenance, install of new systems to catastrophic weekend failures in the middle of storms they are always responsive and helpful.Thank you for wonderful customer service!A+“
“I had a heater and water heater system installed with them and had a wonderful experience. They were great in communicating and fast to get things done. I would definitely recommend to others in need of this work.“
“We are thrilled with every aspect of our new (propane) heaters, but we are particularly grateful for the responsiveness and professionalism of the DeFosses at every stage. The initial site visit was extremely thorough and informative, yet every time I had a follow-up question (or 10!), Ray responded right away and spent as long as necessary walking me through the workings of the mechanism or the logic of the venting or the rationale for the placement to make sure every concern was addressed. The installation itself was performed expertly, with professionalism, and without delay. Afterward, having taken note of when the propane company was coming to install the tanks and activate the heaters, Ray called the next day to make sure all was in order. Moreover, he had been absolutely right about everything.We are delighted with our new heating system and amazed and grateful for the wonderful customer service.Service: Heating system installation“
“I have to give Mark Margo!!!! A huge shout out… thanks for always getting it done. Took care of everything for me once again… I’ve been a customer of eastern propane for over 20 years sales and service unmatched in the industry.. all the technicians are nice!! Mark thank you again for taking care of me once again“
“AD&G was awesome. Sorry to see them sell the business last year. One of the best parts of AD&G was Christina and thank God she has stayed with Dead River. She is awesome, super helpful and always able to help me. Honestly if it wasn't her I would use a different company for my oil needs.“
“Mike & Seth exceeded expectations in terms of their expertise and professionalism. We especially appreciated their explanation of what they were doing as the work proceeded and were a pleasure to deal with.“
“Josh was very professional and fixed our problem promptly. He is a valuable employee to your organization.“