Phenomenal customer service. This is a true mom & pop shop. Our furnace went out with the snowstorm yesterday/negative temps and Debi literally spent an hour trying to help trouble shoot. We get lined up for emergency service she then calls me back to try clearing the outside pipes - it worked! Heat restored and no fees for the help. Crazy part of this is we recently moved here and are renting so we weren’t even their usual customers. Please support them if you can.
July 2023
We had a big name Omaha HVAC company come out when our AC stopped cooling in May. They found our refrigerant to be low and charged us $400 to fill it up, without first checking the system for leaks. Everything was good for a month and then the AC stop cooling again. We called the same company so that they could fix what they missed the first time. They identified that there was a leak but couldn’t pinpoint where it was and said our coil needed to be replaced. We decided not to continue using them and instead chose to call R Mechanical to replace the coil. They came the same day we called to confirm that there was a leak. The technician Brock found exactly where it was... read full review
April 2023
I recently had an issue with my AC unit, and R Mechanical came to my rescue. They responded very quickly and once at my house they identified the issue and got it fixed pretty fast. Very happy with the level of service and will continue to use them for my home and business.Service: A/C system maintenance
Phenomenal customer service. This is a true mom & pop shop. Our furnace went out with the snowstorm yesterday/negative temps and Debi literally spent an hour trying to help trouble shoot. We get lined up for emergency service she then calls me back to try clearing the outside pipes - it worked! Heat restored and no fees for the help. Crazy part of this is we recently moved here and are renting so we weren’t even their usual customers. Please support them if you can.
We had a big name Omaha HVAC company come out when our AC stopped cooling in May. They found our refrigerant to be low and charged us $400 to fill it up, without first checking the system for leaks. Everything was good for a month and then the AC stop cooling again. We called the same company so that they could fix what they missed the first time. They identified that there was a leak but couldn’t pinpoint where it was and said our coil needed to be replaced. We decided not to continue using them and instead chose to call R Mechanical to replace the coil. They came the same day we called to confirm that there was a leak. The technician Brock found exactly where it was... read full review
I recently had an issue with my AC unit, and R Mechanical came to my rescue. They responded very quickly and once at my house they identified the issue and got it fixed pretty fast. Very happy with the level of service and will continue to use them for my home and business.Service: A/C system maintenance