Window World of Omaha

Nov 2023

We have an old house with lots of windows. We have used Pella to install our wood windows and have been really happy with the products and service, but after hearing such good things from friends and family about Window World, we gave them a try for the bulk of our vinyl windows and to replace our new storm door. I was a bit worried when only one guy (I think his name was Brandon) showed up on installation day for ten windows and a door, but he was amazing. He worked for two days to get everything installed and did a very good job while being professional and respectful of our property. We have had a great experience from the sale with Jessica to the service and billing....read full review

Nov 2023

Robert and Aaron were very professional, and experienced. They did a wonderful job and exceeded my expectations. They were on time, cleaned up after they were done, and explained to me how everything worked. I would highly recommend Window World and these two professionals. From the sales, with Gary, to the office staff, Lisa and Hannah, all we're very helpful and professional. Thanks Window World!Services: Sliding glass door installation & replacement

Nov 2023

Took almost a year to get our windows, but it was during Covid so we kinda expected that. The windows are good and we really like them, however, their customer service is *horrible*. We have been trying for a year to get an issue corrected with one of the windows. Took multiple visits and calls from them to finally get replacement parts ordered. They were supposed to arrive while we were on vacation, but they said no problem, they will call when we get back. Two weeks passed after we were back and no calls. So, I called them and they said, oh yeah, your installer is no longer with us. What? You were just going to sit on this then?????