About The Floor Club
Reviews for The Floor Club
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 9AM - 12PM
Sunday: Closed
The Floor Club is highly regarded for its exceptional customer service, particularly from a staff member named TJ. Customers appreciate his friendly and patient approach, making the often overwhelming process of choosing flooring and backsplash tiles much easier. TJ is known for his efficiency, great eye for detail, and deep knowledge of the product catalog. He provides thoughtful guidance without being pushy, ensuring clients feel supported throughout their selections. Many reviews highlight his ability to visualize spaces and quickly present well-matched options, which make the experience seamless and stress-free. For anyone in need of flooring and backsplash solutions, The Floor Club is the go-to place, especially when working with TJ.
TJ was great to work with. Very friendly, patient and helpful. I had a hard time deciding on backsplash and shower tile. I was a frequent visitor trying to figure it all out. TJ was always patient and helpful. He went above and beyond when we got our backsplash tile delivered and I realized the color did not work. We on had a a few days to figure it out without delaying the build, so he scoured the store to find tile that was in stock locally. He even drove to a warehouse house to find some tile samples and they ended up working perfectly! Picking out finishes can be so overwhelming, but he’s got a great eye for color and helped make it easier.
My wife and I went through The Floor Club for our home build and worked with TJ. He is absolutely fantastic. The suggestions he made and the time he spent with us was so incredibly helpful. For all of your flooring and backsplash needs, don't even think of going anywhere else but The Floor Club and work with TJ. You will be very happy you did.
We have worked with TJ for both our home build and additional projects afterward, and every experience has been fantastic. TJ is incredibly efficient, has a great eye for detail, and truly listens to the customer—never pushing his opinions but instead offering thoughtful guidance.
One of TJ’s greatest strengths is his deep knowledge of the entire product catalog. If you come in with ideas or inspiration photos, he can quickly pull together a complete look or provide multiple well-matched options. His ability to visualize a space and recommend what works best is truly impressive, making the selection process smooth and stress-free.
From start to finish,...read full review