I was especially satisfied with my doctor, her assistant, front staff person and wait time on my last appointment even though they cautioned me that I should allow for extra wait time just in case.
August 2023
Once I met with the clinical team, it was a 5-star experience. Unfortunately, as there had been an earlier emergency, I had to wait in the lobby for more than an hour. Had someone let me know about the delay, I would have been happy to reschedule my appointment. That would have been a partial solution to harried clinical staff and frustrated patients. There was no reason to let me sit in the lobby wondering what was going on. I almost walked out in frustration.
May 2023
Most professional from check-in to exam. Dr. Geist is a good listener and caring professional. Her explanations of what's happening visually and what to look for in subsequent visits are thorough and easy to understand. Margie was also most helpful and professional in the preliminary portion of my eye examination. I truly appreciate the care, respect and services offered by Midwest Eye Care.
I was especially satisfied with my doctor, her assistant, front staff person and wait time on my last appointment even though they cautioned me that I should allow for extra wait time just in case.
Once I met with the clinical team, it was a 5-star experience. Unfortunately, as there had been an earlier emergency, I had to wait in the lobby for more than an hour. Had someone let me know about the delay, I would have been happy to reschedule my appointment. That would have been a partial solution to harried clinical staff and frustrated patients. There was no reason to let me sit in the lobby wondering what was going on. I almost walked out in frustration.
Most professional from check-in to exam. Dr. Geist is a good listener and caring professional. Her explanations of what's happening visually and what to look for in subsequent visits are thorough and easy to understand. Margie was also most helpful and professional in the preliminary portion of my eye examination. I truly appreciate the care, respect and services offered by Midwest Eye Care.