Royalty’s crews and customer service were top notch. They replaced our roof after the recent storms in Omaha. Their crews were professional and courteous. Jeremy’s customer service was excellent. He answered all our questions very timely and made sure we were kept up to date on the process and happy with everything from the very beginning. Royalty is lucky to have him on board.
September 2024
I worked with Colin to get my roof redone after the Arbor Day storm. He was very helpful and responsive as I had a lot of questions. My biggest complaint about the service is the roofers they used didn't take the tarp down properly when they started but didn't finish the first days, then it poured and it caused a little leaking a couple of days after they finished but Colin got them back out to ensure everything was done properly. The only other complaint - again, about the workers was their lack of clean up. I found numerous pieces of cut gutter metal and trash (empty bottle, etc.) in the landscaping.
September 2024
Masen Prososki is a company representative for Royalty Roofing. He is absolutely terrific! He is very knowledgeable, professional, and very courteous. We got our roof replaced about a month ago by Royalty Roofing and it is now not only impact resistant but it also looks beautiful! Would highly recommend Masen and Royalty Roofing to anyone!!
Royalty’s crews and customer service were top notch. They replaced our roof after the recent storms in Omaha. Their crews were professional and courteous. Jeremy’s customer service was excellent. He answered all our questions very timely and made sure we were kept up to date on the process and happy with everything from the very beginning. Royalty is lucky to have him on board.
I worked with Colin to get my roof redone after the Arbor Day storm. He was very helpful and responsive as I had a lot of questions. My biggest complaint about the service is the roofers they used didn't take the tarp down properly when they started but didn't finish the first days, then it poured and it caused a little leaking a couple of days after they finished but Colin got them back out to ensure everything was done properly. The only other complaint - again, about the workers was their lack of clean up. I found numerous pieces of cut gutter metal and trash (empty bottle, etc.) in the landscaping.
Masen Prososki is a company representative for Royalty Roofing. He is absolutely terrific! He is very knowledgeable, professional, and very courteous. We got our roof replaced about a month ago by Royalty Roofing and it is now not only impact resistant but it also looks beautiful! Would highly recommend Masen and Royalty Roofing to anyone!!