PetsHotel Omaha (Oakview)

Apr 2023

I took my dog to get groomed at this location and overall will say that I will not be back. I dropped her off around 12:30 in the afternoon and she was done by 3:30, which is pretty normal timing. My problem is when I picked her up and after paying $65 for a bath, grooming and nail grind, PLUS a $15 tip she honestly looked about the same as when I dropped her off. What? Super disappointing. She was super excited to go home and bouncing off the walls during the pick up time so it was hard to tell how poorly she was looking at first. I discussed my concerns with the employees working and they listened and told me I could bring her back tomorrow between 1-1:30pm. It was...read full review

Jan 2023

This is my usual place to visit to buy Nutro brand dog food for the Siberian Husky, Lokai. I always make him urinate outside before we walk inside the store. For the very first time, Lokai decided to urinate on a wooden flat pallet, sitting in the middle of the aisle. There are numerous clean-up stations located around the store that contain wipes, plastic bags, and disinfectant spray. The trash receptacle is located below the cleaning supplies. The employees were glad I cleaned up after him and gave Lokai a peanut butter treat when we got to the checkout line.

Nov 2021

Being newer to Omaha, I called around to try and find an opening at groomers recommended highly by friends and even Yelp. Most weren't accepting new clients and were also booked out for months! I am grateful that Petsmart was able to get my 2 Cotons in for a groom within a week! The groomers were kind and patient with us at check in, listening to our needs, stories, and even looked at our pictures to get an idea of what we were hoping for. The pups were there for about 3 hours and came out looking and feeling great! The only downside was we killed some time waiting in the store waiting for them and kinda broke our budget, lol! We came away with a fun Grinch sweater, reflective...read full review