I called LawnSatrter in hopes to find someone to mow my lawn. They get your under contract right away with three mows. No one showed up and now I will need to cut my own lawn. I consider their contract null and void on their end. They need to reimburse me the money they charged my account for no one showing up. I don't recommend it.
May 2024
If you would like to have a different pro every 10 days (because weekly seems to be a challenge to achieve), this may be the service for you. If you like your yard hacked into by people who don’t have credentials or even a business license, this is the company for you. I have had 4 different pros in 4 cuts this year. The first one tracked their lawn mower through my neighbors yard. The second one was great! But he couldn’t make it back and had to forfeit the job. The next guy was good but also could not make it back. This last experience is really what took it to another level. They showed up in a car, and pulled the mower out with a weedwacker. They did NOT... read full review
September 2023
We have been using LawnStarter this summer and have had the same gentlemen cut our grass every week. We were on a bi-weekly service until now. Earlier this week we were notified our regular guy was not available and a new worker came out. This new guy filed a "long grass" fee of $52 dollars. We brought our concerns to customer service who denied helping us. They replied that our grass was longer than 6" so the fee would be upheld. They said it must have grown more than usual so hence the fee. Our front and back yards are not large. They don't bag the cut grass so it goes everywhere. Dude didn't leaf blow the cut grass off of our sidewalk or drive... read full review
I called LawnSatrter in hopes to find someone to mow my lawn. They get your under contract right away with three mows. No one showed up and now I will need to cut my own lawn. I consider their contract null and void on their end. They need to reimburse me the money they charged my account for no one showing up. I don't recommend it.
If you would like to have a different pro every 10 days (because weekly seems to be a challenge to achieve), this may be the service for you. If you like your yard hacked into by people who don’t have credentials or even a business license, this is the company for you. I have had 4 different pros in 4 cuts this year. The first one tracked their lawn mower through my neighbors yard. The second one was great! But he couldn’t make it back and had to forfeit the job. The next guy was good but also could not make it back. This last experience is really what took it to another level. They showed up in a car, and pulled the mower out with a weedwacker. They did NOT... read full review
We have been using LawnStarter this summer and have had the same gentlemen cut our grass every week. We were on a bi-weekly service until now. Earlier this week we were notified our regular guy was not available and a new worker came out. This new guy filed a "long grass" fee of $52 dollars. We brought our concerns to customer service who denied helping us. They replied that our grass was longer than 6" so the fee would be upheld. They said it must have grown more than usual so hence the fee. Our front and back yards are not large. They don't bag the cut grass so it goes everywhere. Dude didn't leaf blow the cut grass off of our sidewalk or drive... read full review