“Excellent experience. My husband had a custom wedding set created (design from the website, but due to the stone being a unique size, the pre-made setting wasn’t a possibility). Excellent communication through the entire process. A few options were presented once the stone was chosen and all inquiries were answered within minutes, a few hours tops. He worked with Heather and she’s great. American company and quality products at reasonable prices. Definitely recommend. We were hesitant to go this route, it’s a big purchase to make sight-unseen. It’s absolutely perfect and any anxiety of “worst case scenarios” were unfounded.“
“Mark Shepard is an excellent craftsman, but even more, he's a joy to work with. He's a careful listener, very laid back and responsive to his customers, and he doesn't try to push anything on you. I had a custom engagement ring made here and couldn't be happier with the end product, and with his continuing service and free maintenance. He also does restorations and works with any stones you might bring in. We'll be going back here for our wedding bands, and any other time we need some professional jewelry work done.“