They told me takes 8 treatment to get off my tattoo but now am on 7 and doesn't even look like is about to finishService: Laser tattoo removal
January 2023
I had an appointment today at 11AM, I even received the confirmation text for the appointment a few days ago. When I showed up, no one was there. I tried calling and texting the business number but no one ever answered or got back to me. I waited 20 minutes and left. I still have not heard back from them. Enlighten does not care about their clients or their time, I have never felt so disrespected by a business that I have been giving my money to.This isn’t the first issue I’ve had with Enlighten not answering their phones. It is next to impossible to get a hold of anyone at this business. They do not keep phones on site, which is just unprofessional and bizarre. They... read full review
May 2022
I’ve received 10 services at this location and it seems they are dealing with a staffing change, which happens, however the staff I’ve interacted with recently seem frantic, not very knowledgeable about why a client is there or of any previous treatments or settings.Normally everything is fine, but if you’re providing a service for someone you’ve never met the very least you could do is introduce yourself?
They told me takes 8 treatment to get off my tattoo but now am on 7 and doesn't even look like is about to finishService: Laser tattoo removal
I had an appointment today at 11AM, I even received the confirmation text for the appointment a few days ago. When I showed up, no one was there. I tried calling and texting the business number but no one ever answered or got back to me. I waited 20 minutes and left. I still have not heard back from them. Enlighten does not care about their clients or their time, I have never felt so disrespected by a business that I have been giving my money to.This isn’t the first issue I’ve had with Enlighten not answering their phones. It is next to impossible to get a hold of anyone at this business. They do not keep phones on site, which is just unprofessional and bizarre. They... read full review
I’ve received 10 services at this location and it seems they are dealing with a staffing change, which happens, however the staff I’ve interacted with recently seem frantic, not very knowledgeable about why a client is there or of any previous treatments or settings.Normally everything is fine, but if you’re providing a service for someone you’ve never met the very least you could do is introduce yourself?