Children's Urgent Care, West Village Pointe

Had to visit today because of an ongoing rash with my child. Spoiler : it was strep. I made an appointment with their urgent care before they opened. You can still walk in but I wanted to be sure we were seen. We checked in and got called back IMMEDIATELY. There wasn’t anyone in the waiting room and it was clean and welcoming. We went into a room and the nurse came in within 2 minutes. Once she left the nurse practitioner came in within 5 mins. We ran tests, had a diagnosis and scripts written all within an hour! Very happy with our visit and so grateful the women at children listen to my concerns and we finally have my little one headed to healthy .

I typically take my young kids here so they can see a pediatrician in a pinch. I understand long wait times are to be expected with this kind of medical care since there is no scheduled appts and that is not factoring into my rating. The last time I went with my 18 month old it was because I suspected an ear infection. She had a cough and was very hoarse. The doctor said there was a lot of fluid behind the ears but no infection yet. The doctor was concerned about the hoarseness so my daughter given a single dose steroid to get through the night. The concern about her breathing was appreciated but it was a slap in the face and the pocketbook to get no solution to the underlying... read full review

I have been here multiple times with each of my kids and never have had a bad experience. The wait time is always less than 5 minutes, the staffing from the front to the back are nice, the doctors will go above and beyond to make sure the children are getting the most thorough and best care possible.