I went in for an exam and Ashley gave me the wrong prescription. They sent the glasses back twice more, I still can't see out of my glasses, and now they won't give me my money back. Kim called me to "discuss options" and is VERY rude and disrespectful when talking to a patient about the office errors!! Their office staff is far from professional and don't know what they're doing. ? If you want something you can see out of, go somewhere else. Don't go here!!! I gave them a second chance after last time telling me I had MS based on my eye exam, and I'm sorry I gave them a second chance. Because now I'm out $525. I will never... read full review
April 2024
Really great experience :)First time getting glasses as an adult by myself and the staff made me feel very comfortable. Forms ask for preferred pronouns which is always a relief.Thank you for the help! Especially helping me narrow down to which pair I liked the most!
December 2021
I had the best service at Optical Gallery. They are very friendly and helpful. I was surprised how fast my glasses came in. And they had my glasses fitted just right. I will continue to come here.
I went in for an exam and Ashley gave me the wrong prescription. They sent the glasses back twice more, I still can't see out of my glasses, and now they won't give me my money back. Kim called me to "discuss options" and is VERY rude and disrespectful when talking to a patient about the office errors!! Their office staff is far from professional and don't know what they're doing. ? If you want something you can see out of, go somewhere else. Don't go here!!! I gave them a second chance after last time telling me I had MS based on my eye exam, and I'm sorry I gave them a second chance. Because now I'm out $525. I will never... read full review
Really great experience :)First time getting glasses as an adult by myself and the staff made me feel very comfortable. Forms ask for preferred pronouns which is always a relief.Thank you for the help! Especially helping me narrow down to which pair I liked the most!
I had the best service at Optical Gallery. They are very friendly and helpful. I was surprised how fast my glasses came in. And they had my glasses fitted just right. I will continue to come here.