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Reviews for CHI Health Clinic Family Medicine La Vista
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CHI Health Clinic Family Medicine La Vista
8248 South 96th Street, La Vista
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8248 South 96th Street, La Vista
Directions Call Website Suggest an Edit
I've been going here for many years now for my PCP. I've also come in and seen other doctors. Recently I got my husband moved here as well. We have had nothing but great experiences with from the doctors and nurses to the front staff. Their priority care has also saved me multiple times and I just can't say enough good things about all the staff. Thank you all!
Let's start with the good: reception desk was nice and helpful and they got us in fairly quickly.
The bad:
-they did not tell us our test results. Just gave us papers and told us we are free to go. Did not ask if we had questions. Rushed us out without any discussion.
-We recently had two family members die (one of them being 14) relating to complications to strep/flu. We came in because we were exposed by a family member at the hospital where we watched the 14 year old die. Doctors advised us to get tested. So we came here. The nurses were very insensitive to our situation and talked about her death so flippantly. I understand medical... read full review
For the most part, the nursing staff needs to do better at communicating, the front desk staff could use some customer service skills. The urgent care center be prepared to wait ( which is to be expected) but there is a male nurse that is scatterbrained and doesn't do a very good job of listening. The doctors or should I say APRNs half the time don't listen t what is wrong or what works best. So you usually have to make a follow-up with your primary doctor to get things resolved. If you get a call from the nurse don't expect to get any answers to your questions. If you put something in their MyChart system the nurse intercepts it and you usually don't... read full review