Service on a broken window on the ground level was efficient, thorough, convenient, responsive. (A foreign object was thrown by a startled, stronger-than-he-realizes child trying to remove a spiderweb from a rope ladder ?) We had purchased these windows a dozen years ago, and made it very simple that they had records and measurements already.
February 2019
We were very pleased with our initial meeting with Travis Johnson from the Pella Windows and Doors of Hastings. Travis is very informative, knows the product line very well, and was very easy to work with. Although our delivery is three weeks away, we are very pleased with our service to this point. Travis has also assisted with securing someone to help with the installation of the window upon arrival. I am quite sure we will continue to be pleased through that process as well.
Service on a broken window on the ground level was efficient, thorough, convenient, responsive. (A foreign object was thrown by a startled, stronger-than-he-realizes child trying to remove a spiderweb from a rope ladder ?) We had purchased these windows a dozen years ago, and made it very simple that they had records and measurements already.
We were very pleased with our initial meeting with Travis Johnson from the Pella Windows and Doors of Hastings. Travis is very informative, knows the product line very well, and was very easy to work with. Although our delivery is three weeks away, we are very pleased with our service to this point. Travis has also assisted with securing someone to help with the installation of the window upon arrival. I am quite sure we will continue to be pleased through that process as well.