About Big Birge Plumbing
Big Birge Plumbing is a family-owned and operated company in Elkhorn that provides skilled plumbing services, repairs, and installations. The dedicated team of plumbers share a passion for their trade and strive for customer satisfaction. They install American-made products whenever possible and have over 40 years of combined experience in the industry. Customers praise the company's old-fashioned values, including honesty, integrity, and a strong work ethic. Reviewers highlight the plumbers' knowledge, quality workmanship, and attention to detail. The company is known for its ability to save customers money by finding efficient solutions and for leaving no mess behind. Customers feel comfortable and confident with the Big Birge Plumbing team, who are described as an asset to the company. Recent reviews praise the professionalism and honesty of the plumbers, such as Brad and Dennis, who clearly explain the work needed and provide reasonable pricing. Customers also appreciate the company's responsiveness and ability to quickly address issues, such as replacing a sump pump the same day.
Andrew snaked 2 drains and we talked about what could be causing the clog in my new to me house. After the snaking I’m able to run the washing machine without flooding my basement bathroom, though snaking may be a temporary fix. I also asked him to install my dishwasher and he went above the request and fixed the plumbing under the kitchen sink so all the parts were properly fitted together. Pricing felt very fair, all discussed upfront before work started, gave a low price and a high price for the snaking and flat fee for dishwasher install. Andrew also wore booties while inside my house and cleaned up after himself! 10/10 would recommend and definitely use again.
Great experience! Brad was professional and pleasant. He explained what needed to be done and felt he was very honest and up front with me. So many times I've gotten quotes on various projects and you can tell when their not. Also, when I made the appointment the person answering the phone was also professional and detailed with gathering the information. I would refer this company to other people.
Just had them here for an issue with my sump pump. I have serious trust issues with plumbers after a bad experience with Burton. James walked me through everything and answered all of my questions. The sump pump was replaced the same day and the price was more than reasonable. He also fixed some shoddy work done by previous plumbers. This will be my new go to place for any plumbing issue. I can’t recommend them enough!!