We had an amazing experience with Heartland Heating and Cooling. We had a small furnace problem on a holiday weekend. Tyler was responsive and understanding. The problem wasn't major and the part had to be ordered. I thought for sure I would have to call and followup to make sure the fix would be completed but instead I got regular messages and was on the schedule very quickly. Now the best part: The work was done with such high regard for our home. It was nothing major but I could tell that Tyler took the time and effort as if it was his own home. We could not even tell he had been there and we are so happy with the result. Customer service is the key to a lifetime... read full review
January 2024
When our heating source is not working, it is an absolute emergency! Heartland Heating gave me the most INCREDIBLE customer service today during my emergency! Tyler answered MY "emergency" call after hours, and he was able to help us so quickly!Tyler, you are the absolute best! I know that I will reach out for future heating needs and I will highly recommend your services to others!THANK YOU!Robin Gumke
July 2023
My A/C went out during the hottest week of the year so far. My house was sitting around 85 degrees for over a week. Heartland had a technician out the day I called and an installer to give me a quote the next day. They moved me up on their list and got my system updated and running again that same week.Huge shoutout to Kylen, Denise, and Nathan for getting the job done, communicating well, and getting my place cool again.Highly recommend Heartland Heating and Cooling.Service: Install AC
We had an amazing experience with Heartland Heating and Cooling. We had a small furnace problem on a holiday weekend. Tyler was responsive and understanding. The problem wasn't major and the part had to be ordered. I thought for sure I would have to call and followup to make sure the fix would be completed but instead I got regular messages and was on the schedule very quickly. Now the best part: The work was done with such high regard for our home. It was nothing major but I could tell that Tyler took the time and effort as if it was his own home. We could not even tell he had been there and we are so happy with the result. Customer service is the key to a lifetime... read full review
When our heating source is not working, it is an absolute emergency! Heartland Heating gave me the most INCREDIBLE customer service today during my emergency! Tyler answered MY "emergency" call after hours, and he was able to help us so quickly!Tyler, you are the absolute best! I know that I will reach out for future heating needs and I will highly recommend your services to others!THANK YOU!Robin Gumke
My A/C went out during the hottest week of the year so far. My house was sitting around 85 degrees for over a week. Heartland had a technician out the day I called and an installer to give me a quote the next day. They moved me up on their list and got my system updated and running again that same week.Huge shoutout to Kylen, Denise, and Nathan for getting the job done, communicating well, and getting my place cool again.Highly recommend Heartland Heating and Cooling.Service: Install AC