Nesius Jessica DVM

Mar 2022

I was initially happy and impressed with my first visit. The Doctor seemed to genuinely want to work with me for the care of my two dogs. I scheduled some very expensive (almost $1,000) but routine x-rays to screen my dog's hips, elbows, and shoulders. The original appointment was set for February 1st. That appointment was cancelled by AHCFargo with essentially no notice, because I wanted to add one extra x-ray. I could have gone without that x-ray, but due to the short notice of the cancellation, I never had a chance to offer that option. The x-ray appointment was rescheduled for 2/23, when the x-rays were taken and sent to the OFA (which is an organization that certifies vet x-rays among other things.) Two weeks later, I called OFA to get a status report, only to find out that the original digital x-ray files were corrupted and nobody had told me. I contacted AHCFargo to have them resent, which they did on March 10th. On March 15th, I emailed OFA to be sure that they got the new x-ray files. OFA confirmed on March 16th that they did receive the new x-rays, but would not be able to use them because they contained no identification information for my dog. I contacted AHCFargo on the morning of March 17th to have the x-rays resent. The person on the phone said they spoke to the head vet tech and that it would be fixed and resent the same day. On March 18th (the very next day), I called AHCFargo to verify that the images had been properly labeled and resent. Unfortunately, after looking in my file, the person on the phone still did not seem to know what I was talking about or have any idea that this was supposed to have been fixed the day before. Supposedly, she is going to look into it and call me back later this morning. But, there have been at least 2 occasions where someone at AHCFargo was supposed to call me back and never did. So, I'll believe it when it happens. I only gave them two stars because the staff is genuinely pleasant. However, I had high hopes for this place after my first visit, but it has been a continuous downhill spiral every since then. I'm just really disappointed in how poorly this has been handled...and is still being handled. :(

Nov 2020

This place is amazing! Had my first appointment today and I couldn't believe how great the service is! They really take care of you. Dr. Striegel took the time to answer all my questions and in detail. Anyone else I spoke to also made sure all my concerns were addressed, as well. I just moved here from LA, so I tend to have LA thinking about things sometimes. I was worried about them trying to get the most money out of me... like anywhere in LA would do. NOPE! They actually SAVED me money. My cats have ear mites and I don't have to pay for another exam to get a refill on my medication for them. You literally would have to call 100 places in LA to find a gem like this! I will be using them from now on for all my kitty needs! Thank you!

Apr 2020

Just wanted to say that we just took our new shy and fearful rescue dog, Maggie, in yesterday and, as always, the clinic staff were awesome. Gentle, kind, and thorough. Thank you for helping in her transition to her furever home!