Crunch Fitness - Fargo

Crunch Fitness offers a welcoming environment with a focus on inclusivity, where every BODY can find a workout that suits their needs. The sauna is a highlight, and the customer service has been noted as exceptional. However, cleanliness has become a significant concern, as many reviews mention that the gym, including machines and locker rooms, is often dirty, especially during peak hours. Stocking of paper towels and sanitizer has also been inconsistent. While the facility itself is bright and open, some members express frustration with the lack of follow-through on services promised, such as body scans and membership perks. Although the staff at the front desk are friendly, they often do the bare minimum, and the effectiveness of personal trainers has been questioned during busy times. Overall, Crunch Fitness has potential but needs to address cleanliness and service issues to enhance the member experience.