Was out of town when we received a troubling e-mail from our thermostat (now that's a sentence that wouldn't have made sense a decade ago!). Reached out to Advanced Comfort Concepts via email and we were able to arrange a service visit in coordination with our pet-sitter. They came, diagnosed, and resolved the problem all within a single trip. A++ great service. Honest and reliable.
September 2020
We returned from vacation to discover that our A/C was running but nothing was coming through the vents. When I contacted them the following day they responded quickly to my inquiry and even gave an estimated time they would be able to fit us in the same day. They called 30 minutes prior to arrival and were able to quickly diagnose and repair. Very thankful for them in this 90+ degree weather!Services: AC repair
June 2020
This business was professional and extremely helpful in getting my AC working again. My 1.5 yr old Carrier AC unit stopped cooling properly and the manufacturer was stating that the part needed for the repair (TXV valve) would be available until mid Aug! I was shocked that I’m 2019 this could happen but, manager/owner Tracey came out and walked me through the process for expediting the part needed for the repair. I was hesitant bc other companies were stating that I would not be able to expedite this specific part bc they just were behind on manufacturing.After countless hours of frustrating conversation and multiple companies providing diagnosis and charging for those... read full review
Was out of town when we received a troubling e-mail from our thermostat (now that's a sentence that wouldn't have made sense a decade ago!). Reached out to Advanced Comfort Concepts via email and we were able to arrange a service visit in coordination with our pet-sitter. They came, diagnosed, and resolved the problem all within a single trip. A++ great service. Honest and reliable.
We returned from vacation to discover that our A/C was running but nothing was coming through the vents. When I contacted them the following day they responded quickly to my inquiry and even gave an estimated time they would be able to fit us in the same day. They called 30 minutes prior to arrival and were able to quickly diagnose and repair. Very thankful for them in this 90+ degree weather!Services: AC repair
This business was professional and extremely helpful in getting my AC working again. My 1.5 yr old Carrier AC unit stopped cooling properly and the manufacturer was stating that the part needed for the repair (TXV valve) would be available until mid Aug! I was shocked that I’m 2019 this could happen but, manager/owner Tracey came out and walked me through the process for expediting the part needed for the repair. I was hesitant bc other companies were stating that I would not be able to expedite this specific part bc they just were behind on manufacturing.After countless hours of frustrating conversation and multiple companies providing diagnosis and charging for those... read full review