Wilmington Animal Healthcare: Ward Stacy DVM

Nov 2023

I saw another post about not having your previous pets records. They had all my pets records when I arrived because I provided that information for them. It is your responsibility as a pet owner to have all that set up. Not the vets. As when you have a child you provide all previous child's records so the Doctors know. Don't blame the Dr for your lack of pet ownership. And having all the paperwork of your pets issues.

Sep 2023

If you are looking for a Vet, look no more. WAH, is the best. They have taken care of our Snowy since we adopted her in 2019. Sadly, our beloved Snowy crossed over. WAH, was always there for her with the best care ever. Everyone from Trinity and the rest front staff was awesome. The Vets and Techs are the best. Laurin and the boarding crew loved her as much as we did. The care they gave our dog was nothing less than excellent. WAH, became our extended family and Snowy was always happy to see them and always came back happy when we had to board her. In the end, they made our last moments were her the best, Even the Vet had tears in her eyes. WAH, will always hold a special place in our hearts. Thank you for being there for every need our Snowy had. We love you all!

Apr 2022

They are very careless with how they treated my cats, most careless vet experience Ive had in 10 years. I had to wait 45 minutes for an appointment the first time. Then they kept recommending blood tests and ultrasounds when my pets were fine. And I'd have to keep calling for follow ups..last time I spent hundreds of dollars they got the results in and the vet didn't even bother to call me after i followed up twice. Until recently they were automatically apologetic and i had sympathy as i believe they are overwhelmed. However, even that has changed and they don't really seem to think customer service matters when it's actually a part of the cost. Disappointed because I brought them here after all the rave reviews.