From Well Care Health
Well Care Health is an integrated, post-acute care company providing home health and personal care services throughout North and South Carolina. It encompasses the entities, Well Care Home Health and Well Care Home Care. The agency serves more than 40 counties in North Carolina, from the coast to the Triad, and employs more than 1,000 people. We provide customized care plans tailored to meet your individual needs, in partnership with doctors and the medical community. Well Care's promise is to bring our passion for exceptional patient care into your home and maintain industry leading quality of care. We accomplish this by hiring the best team members and exceeding your expectations of an extraordinary health care experience.
Google: 2.8/5
While the staff that comes to the home have been wonderful, my complaint is about the statements they send. My mother and father both received statements with a lack of details on why they were being billed. Once I called, I was told it was their deductibles. That could have been stated on the statement for clarification, and that is something I feel they should’ve been told up front instead of being told services were covered.
This place deserve a negative!! The nurse came to my moms house and did absolutely nothing. She said all she needed to do was lay eyes on her got her to sign the iPad and that’s it. And when I asked her what services she provide for my mom she got a snappy attitude and got loud and ignorant with me. Her name is Michelle the rn. So if your loved one get a nurse name Michele know that she gets the patient to sign false documents saying she took vitals and she didn’t. This is illegal and stealing!!! I will be getting a lawyer to look into this to see just how much she’s been stealing !!
I've been working 10 years in healthcare, WellCare almost 5 months, and I've loved every bit of it so far. I love the staff I work with, they're so understanding, sensitive/friendly to the clients, and thorough if we have any questions, or needed to go over a 'skill.' Nothing else I'd rather do!!!