Cooper Marshall, Managing Partner at To Serve Contracting in Wilmington, NC, knocked on our door several months ago. Not to be bothered, I told him that I wasn’t interested, even though I knew my roof needed replacing. Frankly, I didn’t trust people who gained business that way. A couple of months later, he came back, and my wife talked to him and scheduled an appointment to have the roof inspected. Reluctantly, I agreed, and they came out and provided us with a very thorough inspection and report. I asked him many questions about how the process worked with our insurance company and he assured me that he knew what he was doing. I finally agreed to let him contact... read full review
July 2023
I called Cooper Marshall from To Serve Contracting and asked if he would look at my roof. From my first call, he was knowledgeable, personable, and punctual. He's impressive on so many levels. I wish more businesses provided the customer service that I received from him. I highly recommend working with Cooper.
May 2023
Cooper was helpful from the beginning getting a claim for wind damage done quickly. He clearly understands the claims process and worked with the adjuster to get a full roof replacement, new chimney flashing, and even new gutters too! Any questions or issues that I had with the roof after the fact were addressed and handled professionally. The crew was friendly and did a great job of cleaning up making the whole experience very pleasant!Services: Roof repair for storm & wind damage
Cooper Marshall, Managing Partner at To Serve Contracting in Wilmington, NC, knocked on our door several months ago. Not to be bothered, I told him that I wasn’t interested, even though I knew my roof needed replacing. Frankly, I didn’t trust people who gained business that way. A couple of months later, he came back, and my wife talked to him and scheduled an appointment to have the roof inspected. Reluctantly, I agreed, and they came out and provided us with a very thorough inspection and report. I asked him many questions about how the process worked with our insurance company and he assured me that he knew what he was doing. I finally agreed to let him contact... read full review
I called Cooper Marshall from To Serve Contracting and asked if he would look at my roof. From my first call, he was knowledgeable, personable, and punctual. He's impressive on so many levels. I wish more businesses provided the customer service that I received from him. I highly recommend working with Cooper.
Cooper was helpful from the beginning getting a claim for wind damage done quickly. He clearly understands the claims process and worked with the adjuster to get a full roof replacement, new chimney flashing, and even new gutters too! Any questions or issues that I had with the roof after the fact were addressed and handled professionally. The crew was friendly and did a great job of cleaning up making the whole experience very pleasant!Services: Roof repair for storm & wind damage