About Floor Source Outlet
Floor Source Outlet is a family-owned business with over forty years of flooring experience, serving the local community with expertise in flooring design, installation, and repairs. Customers appreciate the knowledgeable and trained sales associates who assist them in selecting name brand products that fit their needs. Many reviews highlight the exceptional service and professionalism of the staff. For instance, when a customer needed to replace worn-out carpet with hardwood, the team successfully matched the new flooring to existing wood, resulting in a clean and professional installation. Another customer praised the entire process of selecting and installing carpet for two bedrooms, noting the timely scheduling and skilled installation by a team led by Alberto, who demonstrated extensive expertise in flooring techniques. The level of customer satisfaction, politeness, and communication from the Floor Source Outlet team consistently exceeds expectations. Additionally, a customer traveling throughout the southeast found the store to be a reliable source for Proximity Mills and Doma products. The responsive staff provided competitive pricing and a wide variety of samples, making the shopping experience enjoyable and transparent. Overall, Floor Source Outlet is recognized as an excellent choice for all flooring needs, with a commitment to helping customers achieve their design dreams.
We needed our worn out hallway carpet replaced with manufacturered hardwood. It needed to be matched with the existing eight year old wood. Sonny at Floor Source Outlet did a great job matching and his installer did a great job installing. Job was very clean and professional. I highly recommend this company. Thanks for a job well done.
I recently chose Floor Source Outlet for sourcing my carpet replacement needs for new carpet in 2 bedrooms and adjoining closets. My experience throughout this entire process exceeded my expectations. Initially Ralph and Sonny helped me select the carpet best suited for each of my 2 bedrooms and resulted in a perfect blend with the custom painting job just recently done in these rooms. Scheduling for the installation was very timely and worked perfectly with other personal commitments and obligations on my calendar. The installation team was headed up by Alberto. Alberto has an extensive background in flooring installation as was evident in observing his carpet installation...read full review
Since I travel a lot throughout the southeast, I was looking for a retailer of Proximity Mills and Doma products that I could pick up materials from directly. Like a doctor, attorney, or mechanic, the retailers of these products are not all created equal, and finding one that's a right fit can be a challenge.I found floor source outlet in the Wilmington NC area and had a good experience picking up some materials directly at their location. The representative that I worked with was responsive and offered a competitive value for what I was trying to accomplish. I liked his down-to-earth style and appreciated the transparency in the retail experience.The store also had...read full review