Eyewear And Opticians in Wilmington

“My wife and I drove out to see Dr. Fogleman. We drove from Jacksonville and were fifteen minutes early for our appointment but unfortunately we were turned away at the door due to the No Weapons sign. My wife and I both have CHPs issued by our county here in NC. So being that we carry the sign denies our entry to Wilmington Optometry. We respect this office's choice to disallow them but this made it impossible to be seen.My wife called to let them know while we were in the parking lot that we couldn't enter because of the policy and were then told we would be charged a cancellation fee. There was no mention on the website or over the phone that there was a no weapons policy in place and I have personally never experienced this being a policy at any eye doctor I have visited. The reason we scheduled an appointment here was because our regular eye doctor is booked out until February next year.I will say the person at the desk was nice and explained she didn't have any control over the late fee but that she would let the doctor know our concern. My main problem is that it is bad business to charge my wife and I a cancellation fee because of a policy that is only clearly posted when you get to the front door.If they decide to waive the cancellation fee for my wife and I considering we had no knowledge of such a policy I will update this review accordingly.Edit 5-27: While it's unfortunate I was unable to utilize this eye doctor, I do appreciate the response from them and will reiterate that they were very professional over the phone.“

“The clinical staff and the provider was great! They all had patience with my husband which has some cognitive issues. Thanks so much for making the appointment easy.“

“The Doctors and team were extremely friendly, professional, and very knowledgeable! Thank you.

Mayrose Tong“

“Saved by Dr. Casper. The hairs on my lower eye lid point inward and scratch my eye. I called Cape Fear Eye Institute and got an appointment for the next day. He was able to exorcise the offending lashes and had me back on my way within an hour. Easy Peasy! Thanks Dr. C.“

“Friendly staff. Dr. Dvorzsak explained everything in detail and made me feel comfortable.“

“I mistakingly put the wrong prescription on my order. I called thinking I would have to pay for another pair of glasses since the error was mine. I was told no problem, received email immediately with postage paid return label and a new pair of glasses with correct prescription was in the mail to me that day. Amazing customer service!“

“The atmosphere is relaxed and professional and the staff were extremely courteous. My doctor was a very lovely young lady who was gentle, intelligent, and gave me the feeling that she genuinely cared for my personal wellbeing. I was very impressed.“

“Very professional & friendly. Quite through and honest. Dr Cox know his stuff, he explained those difficult terms that nobody really understands in words Incan relate to. I will be back.“

“I had the best experience , everyone was so nice and welcoming. Even though this was like telemedicine I feel that I got a very accurate prescription for glasses and the exam was great.
One thing I love there usually is not a long wait time.“