Top notch service from John the owner! I had to process a warranty claim on my new LG dishwasher. Let's just say LG took forever and did not want to issue a warranty service call. From the moment Cape Fear Appliance got a hold of my claim they contacted me multiple times keeping me informed when John would be on site. John immediately identified the issue, contacted LG to see if there was a fix and resolved my problem within a matter of minutes. Next time I will not be going through the major box stores for appliances but solely through Cape Fear Appliance.
April 2017
We could not ask for better service. They are prompt, courteous, professional, and knowledgeable. Very pleasant to deal with--we have used them more than once. Technician quickly diagnosed the problems and made the appropriate repairs. He was willing to come out after store hours for us.
May 2015
I've been using Cape Fear Appliance for years now for both personal and business appliance repairs and they always deliver. Knowledgeable, pleasant to deal with, and reasonably priced. They've repaired a few washers, dryers, and a dishwasher for me - all properly diagnosed and fixed with no surprises. Highly recommend.
Top notch service from John the owner! I had to process a warranty claim on my new LG dishwasher. Let's just say LG took forever and did not want to issue a warranty service call. From the moment Cape Fear Appliance got a hold of my claim they contacted me multiple times keeping me informed when John would be on site. John immediately identified the issue, contacted LG to see if there was a fix and resolved my problem within a matter of minutes. Next time I will not be going through the major box stores for appliances but solely through Cape Fear Appliance.
We could not ask for better service. They are prompt, courteous, professional, and knowledgeable. Very pleasant to deal with--we have used them more than once. Technician quickly diagnosed the problems and made the appropriate repairs. He was willing to come out after store hours for us.
I've been using Cape Fear Appliance for years now for both personal and business appliance repairs and they always deliver. Knowledgeable, pleasant to deal with, and reasonably priced. They've repaired a few washers, dryers, and a dishwasher for me - all properly diagnosed and fixed with no surprises. Highly recommend.