Reviews for Elephant Structures

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Mar 2023
Completely horrible experience purchasing a building from this company. Parent Company is "PSG Custom Fabrication". They also operate as "Steel Building Garages", "U.S. Buildings", "U.S. Safe Room", and "Steel Arch Buildings". They delivered the building 8 months late, left large amounts of trash and wooden crates, and carelessly destroyed the yard during install. They hid behind the contract every time when confronted with issues. I left comments on their Facebook page voicing my concerns regarding my experience and they were quickly deleted and I was blocked. They have made no attempt to address the issues. Do your research and FIND A BETTER COMPANY! with quality customer...read full review
Feb 2023
If I could give you zero stars, that's what I'd do. I have never in my life had someone cuss me so bad over the telephone. I would never recommend this company to anyone wanting a building. We paid good money for a building and a few weeks after the building was up, the electricians arrived, opened the entry door and started working. They said they heard a crash and the door fell off the hinges. They said no one was around when it happened but them, and after they looked at the door, the framing of the door had been drilled and refilled with putty. They felt like we were sold a "seconds" door that had been repaired. We contacted the company and told them about the door....read full review
Sep 2022
Thought it was going to be a great experience but it all went downhill very quickly. Not with the actual metal fabrication part, but definitely with the installation and set up crew, and for the pathetic customer service received by the main office when a complaint was lodged. The installation crew didn't even show one day without any prior notice, left ALL the boxes, trash, and everything not installed in the yard. Guess we had the same crew as another reviewer had, wished we would have read these before committing with this company. Left work incomplete and incorrectly done, then unwilling to correct the problem. Instead the main office simply refunded a portion of...read full review