“I can’t say enough positive things about my experience with Bob Young Appliance. Our mountain house refrigerator had an issue with the door closing all the way. We were told by another company that it would take over two weeks to get the part and get it repaired, that we should just buy a replacement. After buying a replacement through a big box store they failed to deliver it after three attempts and cancellations. I called Bob Young Appliance and he found a cheaper but same quality replacement that could have been delivered same day. But then he also tracked down the part for our broken refrigerator and was actually able to fix it instead within 4 days. He saved us over $1400!!!! They were kind, quick to respond and had excellent customer service throughout. He didn’t have to follow through on locating the part - he could have just sold us the new refrigerator and made more money for himself, but instead he had the customer’s best interest at heart. I will trust him 100% going forward for any appliance repair or replacement issues. Great well run company!!“
“I can’t say enough positive things about my experience with Bob Young Appliance. Our mountain house refrigerator had an issue with the door closing all the way. We were told by another company that it would take over two weeks to get the part and get it repaired, that we should just buy a replacement. After buying a replacement through a big box store they failed to deliver it after three attempts and cancellations. I called Bob Young Appliance and he found a cheaper but same quality replacement that could have been delivered same day. But then he also tracked down the part for our broken refrigerator and was actually able to fix it instead within 4 days. He saved us over $1400!!!! They were kind, quick to respond and had excellent customer service throughout. He didn’t have to follow through on locating the part - he could have just sold us the new refrigerator and made more money for himself, but instead he had the customer’s best interest at heart. I will trust him 100% going forward for any appliance repair or replacement issues. Great well run company!!“