“Chris was a great help! I know little to nothing about computers and Chris was able to remote into my laptop and guide me as to what updates and specifications I needed to be able to work from home grading AP Exams. I was a bit nervous at first about giving someone permission to remote into my computer but I found him to be trustworthy and I would not hesitate to allow him to access my laptop in the future, if needed. By being able to remote into my computer it saved me a great deal of time. Chris is very knowledgeable and easy to talk to. In the short time I was on the phone with him he taught me several important things I did not know about how to maintain the health of my computer. He never tried to sell me anything. If I have any future computer needs I intend on using this company. I will refer my family and friends to this company for their needs too! I trust and highly recommend this company.Shannon“
“These guys were so nice and very prompt at fixing my computer. I've taken it to them twice for different issues and I'm very happy with their service. I feel they went above and beyond to help me.Thank you!“
“Best video Game Repair shop in Alamance county! They also fix Phones, computers and tablets!“
“I highly recommend Trinity Solutions for your computer and networking needs. As a tax accountant, down time can be harsh this time of year. I called after working hours and actually was transferred to a live person to help me reconnect my computer and printer so the tax returns could be printed. Andy was able to help me get going again in minutes to which I am forever grateful. Great customer service. Thank you Andy and your team.“
“First, let me start off by saying that we own a small business and I have been blown away at the services provided by ReliaSys- I never imagined services of this level and customer service of this level were available to small businesses.
This company was worth their weight in gold when my hard drive crashed. Last week, I had one of those sketchy pop ups come up on my screen instructing me to contact Microsoft immediately bc I had been infected with malware. Fast forward to this week and my computer started going haywire. I immediately contact ReliaSys and Ken jumped remotely onto my computer in less than one minute and assured me that the computer was not infected according to his scans. He immediately started troubleshooting and got to the root of the problem- the hard drive was crashing. Long story short, I anxiously reached out to ReliaSys 7 or 8 times in the past 24 hours and EVERY SINGLE TIME they immediately answered the phone and approached the situation professionally and logically. They even came to my home office to pick up the computer, install a new hard drive, and returned it less than 2 hours later!!!
Take it from me- if you're a small business, do not wait to sign up for their monthly IT/monitoring services. The peace of mind it gives you when you notice suspicious activity on your computer is priceless.“
“Great place to be at all times i love the staff an my co workers an tbey really appreciate their employees , Their heart is worth a billion. Smiles“