About Aire Serv of Western North Carolina
Aire Serv of Western North Carolina is a trusted heating and air conditioning company that provides installation, maintenance, and repair services for heating, ventilation, air conditioning, and indoor air quality systems. Customers appreciate their quality service, reasonable prices, and reliable appointment scheduling. The company is known for its excellent customer service, with staff like technician Josh, who is recognized for being knowledgeable, friendly, and considerate, delivering work of the highest standard. Josh has been noted for his thorough tune-up maintenance on heat pump units, where he provided detailed explanations and helpful suggestions. Another technician, Sonny, is praised for his kindness and ability to explain system operations clearly, ensuring customers feel comfortable and informed. The scheduling process is quick and easy, with staff like Ryan, who provides honest and professional quotes, and installers Chad and Jacob, who are prompt, professional, and courteous. The company's commitment to customer satisfaction is reinforced by their Neighborly Done Right Promise™, ensuring that if the service is not done right, they will make it right. Customers have expressed their gratitude for the thorough work and friendly service, often recommending the company for all HVAC needs.
This company was very professional. They explained what was happening every step of the way. Answered all our questions and made sure that we understood.
We hit a major snag during the HVAC install. They explained what went wrong and gave us regular updates as to how they were trying to fix the issue, There were no surprise or add on charges when we received our final invoice.
Would definitely work with them again.
We hired Aire Serv to install a new mini split in our sunroom and a new UV light in our furnace
Ryan, our estimator, came out and gave an honest and professional quote, and Chad and Jacob, our installers, did a great job
They were prompt, professional and courteous at all times. Both my wife and I were very impressed with how they worked and we are thrilled with the new Mini Split in our sunroom.
I would recommend this company for all your HVAC needs
Josh arrived on time and did a very thorough tune-up maintenance on two of my heat pump units. Went through both outside units and air handlers wit a lot of detail, explained what he found, and offered suggestions to do in order to keep the drain lines clean and not overflow in the future