Gideon Heating & Air Conditioning

Gideon Heating & Air Conditioning of Surf City, NC is a preferred local HVAC contractor for residential and light commercial HVAC service. They are a full-service heating and air conditioning company, dedicated to meeting the HVAC needs of residents in the area. Their philosophy prioritizes the needs of valued customers, responding promptly to every request and striving for complete satisfaction with their HVAC services. Customers have praised the professionalism and quality of service provided by Gideon HVAC technicians. The technicians are often described as amazing, efficient, clean, and well-mannered. They are noted for being friendly and taking the time to explain issues and solutions. Scheduling is responsive to customer availability, and Gideon Heating and Air Conditioning is able to accommodate clients in a busy schedule. They install new AC units and provide well-maintained service. Recent reviews highlight the professionalism of team members like Daniel, who performed HVAC system maintenance and effectively addressed efficiency issues. Zac H. also received recognition for being honest, thorough, and knowledgeable, answering all questions and helping diagnose problems. When air conditioning failed, Gideon responded the very next morning, and although some parts were needed, the office staff was helpful and kept customers updated. The technician Chris addressed the issue efficiently, ensuring that customers were up and running during the hottest part of summer, demonstrating the professional and helpful nature of Gideon employees. Additionally, Daryl arrived on time for a scheduled service, introducing himself professionally and explaining all procedures clearly. Customers appreciated his courteous, friendly manner and thorough work covering the entire air system, expressing a desire to have him return if needed. One customer, a local realtor, was impressed during their first experience with Gideon. They praised technician Nick Mount as the best HVAC tech they had ever worked with, highlighting his knowledge of different units, manufacturers, and industry trends. The same customer appreciated Gideon’s quick response during a summer emergency to get their AC running and their prompt assistance during a snowstorm when the heat stopped working. Gideon worked diligently to find a rare part and made sure the system was operational again, even working out payment options. Overall, their experiences reflect Gideon Heating & Air Conditioning’s commitment to reliable, friendly, and professional service.