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Reviews for Summerfield Veterinary Hospital: Thomas Sue DVM
Add your commentSummerfield Veterinary Hospital: Thomas Sue DVM
4318 US-220, Summerfield
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4318 US-220, Summerfield
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I've been taking my dogs to Summerfield Vet for over 20+ years. I thought highly of this practice, but when I needed to take my injured dog to be seen for being attacked by another dog, I was told that they could not see her that day, ..."the Vets could not be overbooked". Well if you have taken on so many patients that you cannot see your own patient when they need you, then what is the point of establishing a relationship with my family. You did not take care of my animal when we needed you. You are just in it for the money obviously to take on so many patients that you can't even work in one that is injured and needing care. I will be taking my... read full review
Dr. Ballard came highly recommended to us so when we moved from Las Vegas so we made appointments for our two puppies. Our vet from Vegas transferred everything. We arrived 15 minutes prior to our appointment. We waited for over 45 minutes past our appointment even though they weren't busy. I don't care how good of a vet he may be, it is so rude to make 2 puppies wait for over an hour to be seen. We finally had to leave but they could care less which tells me a lot about how they truly feel about animals!!!
My family has used this Veterinary hospital for many years for primary care. I like most of the staff that seem enthusiastic about their job and animals. I have brought up concerns with my animals that seem to be brushed off as normal but my pets have ended up with health issues that are not addressed until after seeing much worse affects. Kitten with kidney problems that were asked about months before passing. Dog with allergies with no sense in what direction we should address it. I would like if they would send an email, letter or call about reminders of appointments. Even if I missed an appointment because I'm busy with family I didn't get a notification... read full review