Summerfield Veterinary Hospital: Thomas Sue DVM

Apr 2024

I've been taking my dogs to Summerfield Vet for over 20+ years. I thought highly of this practice, but when I needed to take my injured dog to be seen for being attacked by another dog, I was told that they could not see her that day, ..."the Vets could not be overbooked". Well if you have taken on so many patients that you cannot see your own patient when they need you, then what is the point of establishing a relationship with my family. You did not take care of my animal when we needed you. You are just in it for the money obviously to take on so many patients that you can't even work in one that is injured and needing care. I will be taking my dog to a vet for now on that will provide CARE FOR for her and it will no longer be Summerfield Veterinary Hospital. Good luck SVH if you treat all your patients this way!! Very very disappointed family!!!

Feb 2023

Dr. Ballard came highly recommended to us so when we moved from Las Vegas so we made appointments for our two puppies. Our vet from Vegas transferred everything. We arrived 15 minutes prior to our appointment. We waited for over 45 minutes past our appointment even though they weren't busy. I don't care how good of a vet he may be, it is so rude to make 2 puppies wait for over an hour to be seen. We finally had to leave but they could care less which tells me a lot about how they truly feel about animals!!!

Mar 2022

My family has used this Veterinary hospital for many years for primary care. I like most of the staff that seem enthusiastic about their job and animals. I have brought up concerns with my animals that seem to be brushed off as normal but my pets have ended up with health issues that are not addressed until after seeing much worse affects. Kitten with kidney problems that were asked about months before passing. Dog with allergies with no sense in what direction we should address it. I would like if they would send an email, letter or call about reminders of appointments. Even if I missed an appointment because I'm busy with family I didn't get a notification telling me I missed the appointment. I have to reach out, I have to ask the questions to find more information about the issues, have to be proactive in scheduling my next appointment they know I should come in for but they just ask for a payment only after the appointment.